Onboarding Resource Center

Built for tailored onboarding.

Welcome to Toast - let's get started!

While you get set up with Toast, this resource center will be your one-stop-shop for all things onboarding.

We designed an ecosystem of support and tools to fit your time, budget, and needs.

Step 1: Prepare for onboarding
- Your Account Executive ensures a seamless transition to your Onboarding Consultant, who guides you through the implementation.
Step 2: Meet your Onboarding Consultant
Step 3: Learn about your system and complete configuration
Step 4: Take basic training
Step 5: Confirm go-live readiness
Step 6: Install POS
Step 7: Go live on POS
Step 8: Settle in to POS
- Customer Support is available for urgent questions after you're live.

	Prepare for onboarding & meet your Onboarding Consultant

Activate your Toast account

Once your contract is signed, you'll receive an email to activate your Toast account.

Complete your setup checklist

On the right corner of your home page, you'll see a setup checklist. This is where you'll begin inputting your restaurant's information into Toast.

Prepare for your kickoff call

In your setup checklist, select Kickoff call. Providing information here will help your Onboarding Consultant (OC) plan out a successful Toast implementation prior to your call.

Customers based in the US: Make sure to download the Toast Now mobile app to schedule your kickoff call and get started! ( / )

Customers based in the US: If you purchased via the Toast Online Platform, the kickoff call is unavailable.

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	Understand your onboarding package

Select an onboarding menu based on your location:

	After your kickoff call

	Explore your Toast resources


Toast Support Center makes it easy for you to find answers when you need them. Use help articles, take a training class, or check out staff training videos and become a Toast expert.			Visit Toast Classroom for extended manager and staff trainings on topics like menu management, how to use Toast reporting, and more.


A single destination to network with industry peers, share best practices and success stories, get your questions answered, and more.			Make sure to subscribe to our Toast status updates to receive the latest information on system status notifications.