Last updated: May 28, 2026, 7:25 AM
Configure tip percentages and amounts on the POS, online ordering, receipts, and handhelds. Per-device settings supported for international markets.
Applies to: Toast POS, Toast Online Ordering, Toast Go® handheld, Toast Flex terminal, S1 Handheld, Toast Kiosk. Available in all markets including the U.S., Australia, Canada, Ireland, and the UK.
Permissions needed:
What you'll accomplish: Tip amount and percentage options will appear on your selected guest payment surfaces — POS, online ordering, digital receipts, and Guest-Facing Display — and you'll be able to change which amounts are suggested.
Follow these steps to enable tipping and change the suggested tip percentages or amounts your guests see at checkout.
Expected outcome: Your updated tip percentages or amounts appear at guest checkout on the POS, on digital and printed receipts, and on Toast Online Ordering. Changes may take up to a few minutes to sync to handheld devices and the Guest-Facing Display.
Important: Tip percentage suggestions cannot be removed from the signature screen without fully disabling tipping. Only the percentage value can be modified.
| This section is not applicable to customers in Australia, Canada, Ireland, or the UK |
By default, the UI options page lets you edit three tip percentages, but Toast Online Ordering displays four suggested tip amounts. Use the procedure below to edit the fourth tip amount or to remove it so only three appear online.
Expected outcome: Toast Online Ordering displays the three or four tip amounts you configured. Your in-restaurant Tip & Signature screen returns to the combined layout.
| This section is not applicable to customers in the U.S. |
If your restaurant requires different tip configurations per card reader — for example, a combination of percentage prompts on one handheld and a tip line on another — you can disable Toast's standard tipping flow on the device and request a custom configuration from Toast Customer Care.
Expected outcome: Your card reader uses the custom tipping flow configured by Customer Care instead of Toast's standard percentage prompts.
If a new POS device, handheld, or terminal is not displaying tip options that you have already enabled in Toast Web, the device may be mirroring its settings from another device that has tipping disabled. Turn off forced mirroring on the original device to fix this.
Expected outcome: The new device pulls its own settings from Toast Web and displays the tip options you configured.
To enable tipping on your Toast POS, navigate to Front of house > Order screen setup > UI options in Toast Web, scroll to the Tipping section, and configure the Customize Tip Percentages setting. Save and publish your changes — they apply to the POS, digital receipts, printed receipts, and Toast Online Ordering. To disable tipping for a specific channel or device, see Disable Tips at Your Restaurant.
Also asked as:
To change the suggested tip percentages, navigate to Front of house > Order screen setup > UI options in Toast Web, scroll to the Tipping section, and edit the values under Customize Tip Percentages. Save and publish to apply the change everywhere tipping is enabled.
Also asked as:
Yes. You can set tip options as percentages, currency amounts, or both. Open Front of house > Order screen setup > UI options in Toast Web and configure the Customize Tip Percentages setting to your preferred display format. The format applies to all surfaces where tipping is enabled.
Also asked as:
Tip percentage suggestions cannot be removed from the signature screen without fully disabling tipping. You can change the percentage values, but the suggestion area itself remains on the signature screen as long as tipping is enabled. To disable tipping entirely, see Disable Tips at Your Restaurant.
Also asked as:
If your tip amounts are not matching across the POS, receipts, online ordering, or the Guest-Facing Display after a change in Toast Web, the tip suggestions may not have been refreshed. See Suggested Tip Amount Does Not Match for the procedure to force-refresh the tip configuration by toggling the Tip & Signature Flow setting.
Also asked as:
Most tip configuration changes are self-service from Toast Web. Contact Customer Care if you've already saved and published your changes and your devices are not reflecting the new settings after a full sync, or if you need a custom per-device tip configuration that Toast Web does not support (Australia, Canada, Ireland, UK only).
Before contacting Customer Care, confirm the following so the agent can resolve your case faster:
International customers can reach Customer Care by phone:
Or start a live chat by selecting the support icon in the bottom right of Toast Web, or the Support icon in the main navigation bar of the Toast Now app.