Add Additional Vendors to Your Fintech EDI

Last updated: May 1, 2026, 1:45 PM

This guide gives detailed steps to add vendors to your Fintech EDI connection with xtraCHEF.

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After your Fintech EDI integration has been established by xtraCHEF, the addition of new vendors must be handled by the customer. This is a multi-step process that will require updating the vendor ID(s) in the Fintech portal and the secondary vendor ID(s) in your xtraCHEF vendor hub to ensure they match. 
 

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Update the Vendor ID in Fintech

The first requirement is to access your Fintech portal and find the vendor, adding them if they do not yet exist. Once you find the vendor, you will want to ensure they have a vendor ID. The vendor ID that you set for the vendor on the Fintech portal should be unique and consist of 10 characters or fewer with no special characters. Please see the steps below that were provided directly by Fintech:

 

  1. Log into www.fintech.com using your username and password.
  2. Select the Tools tab and select "My Distributors" from the dropdown.
  3. Once you find the distributor in the list, on the righthand side, select "edit".
  4. A pop-up will appear where you can edit the vendor ID(s).
  5. Once corrections are made, select "Save".

 

Note: Fintech is not responsible for incorrect Vendor ID changes.

 

Should you need additional assistance, please do not hesitate to contact support@fintech.com or call (800) 572-0854 press option 1 for Client Services, then press 1 for Client Support.

 

Update the Secondary Vendor ID in xtraCHEF

Once you have added the vendor to the Fintech portal, the next requirement is to find or create the vendor in xtraCHEF and ensure that their secondary vendor ID is a direct match for the vendor ID in Fintech. Please see the below steps:

 

  1. Log into www.xtrachef.com using your username and password.
  2. Select the Vendors tab using the navigation menu on the left.
  3. Find the vendor, and create a new one if necessary.
  4. Once found or created, select the vendor name to enter the vendor details.
  5. Select the ‘Configuration’ tab and find where you can input the ‘Secondary Vendor ID’.
  6. Input / copy and paste the vendor ID from Fintech in the ‘Secondary Vendor ID’ field.
  7. Select ’Save’.

 

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Fintech EDI: Troubleshooting & FAQ

I am not receiving invoices from one of my vendors through my Fintech EDI. What can I do to investigate this?

Follow the steps above to ensure that the Fintech vendor ID and xtraCHEF secondary vendor ID are a direct match, updating them to be so if they are not. If you have confirmed that the codes match and meet the above vendor ID criteria and you are still not receiving invoices, send an email to support@xtrachef.com CC’ing implementation@fintech.net. When describing the problem, please include your xtraCHEF tenant name, affected locations, and the vendor. xtraCHEF support will then work with Fintech to ensure invoices are processing correctly.

 

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