Adjust Time Entries of Shifts When They Run Over

How can I adjust time entries for employee shifts when they run over or when they are stuck in Open from a previous shift?

You can review and adjust your staff’s shifts in Toast Web, and can filter by date, location, etc. 

1. Navigate to Reports > Labor > Time Entry Management.
2. Adjust the date, location, and employee filters as needed to locate the shift you would like to edit. 
3. Select the line of the shift you want to change.
4. A content panel will open up on the right side of the screen, where you can see all the details of that employee's shift. The content panel will show you if the employee was auto-clocked out and if it has gone over multiple days. Select the pen icon to update the time entry.
5. If you still have trouble with the time entry, you can create a new entry. Select the employee you want to create a shift for and the dates, then select Save changes.
   
    
   

You can also adjust entries from the POS as a manager. To do this:

1. Navigate to the POS main menu and select Time Cards.
2. Locate the staff member that needs their shift adjusted. Select their name to open their time card.
3. Select the line item with the clock-in time you want to adjust. A pop-up will appear where you can edit the time entry for the staff member clocked in, as shown below.
   
   
4. Next, select the correct date for clock-in time and clock-out time.
   1. Note: If the time entry is greater than 24 hours, you will receive a red warning to inform you that there is an error. You must make sure that the employee's shift does not exceed 24 hours or go into multiple days.
5. Once the entry is fixed/adjusted, select Save. 

Managers can edit employee time clock entries for the current work week directly on the POS by navigating to the main menu of the Toast app and selecting Review Employee Shifts under the Manager Activities section.

Note: Shifts created in Toast Web instead of on the POS will not appear in the Review Employee Shifts function on your POS. 

For a full description of how to use the Review Employee Shifts function, see the Update Time Entries on the POS section of this Toast Central article, .