Last updated: Dec 29, 2025, 11:24 AM
There are a number of reasons why you might decide that certain menus, menu groups, or items should not be eligible for earning points in your Loyalty program. A few examples include:
If you'd like to exclude certain menu groups or items from earning Loyalty points, follow the steps listed below.
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This configuration is often used to exclude things like your catering menu from your Toast Loyalty program. Keep in mind that if you exclude an entire menu from your Loyalty Program, any item within that menu will not be eligible for point accrual or redemption.
Note: Remember that items will inherit settings from the menu group or menu unless it's changed at the item level. For example, if you want to exclude House Margaritas from your Loyalty program but not the rest of your Beverages, you can change the configuration for on specific item, as seen below:
Certain laws or regulations may restrict the types of items you can include as eligible for earning loyalty points. Applicable laws or regulations may also restrict the types of items you can redeem loyalty points to purchase. For example, in certain regions it is not permitted to allow guests to use or accrue loyalty rewards for alcohol products. You are responsible for adhering to all applicable laws, rules and regulations when it comes to running your loyalty program. If you are not sure whether you are required to impose restrictions you should consult with your legal advisor.