Remove Printed Receipt Option

• Is it possible to completely prevent receipts from being printed?
• Can I stop receipts from printing for in-store orders?
• Can I remove the print button?

No, it's not possible to completely remove or disable the Print button for in-store orders. You can follow the steps below to change auto-print settings, but your guests will always have the option to print their receipt (if desired) from a guest-facing display, kiosk, or handheld. 

Turn off receipts for cash payments: 

1. In Toast Web, navigate to Payments > Payment methods > Payment options.
2. In the Cash section, for the Cash Receipt Options setting, select No Receipt.
3. Save and publish your changes.

Adjust your default receipt printing behavior:

1. Navigate to Payments > Checks and receipt setup > Receipt setup.
2. Scroll down to the Closed Check Receipt, and select Only print on demand.
3. For the Credit Card Receipts - POS orders setting, select Automatically print merchant copy only.
4. Save and publish your changes.

Disable auto-printing on your device: 

1. On each terminal or handheld, navigate to the main menu of the Toast app and Setup > Device Setup.
2. Set Digital Receipts to Yes.
3. Set Always Print Receipt to No.

Adjust your automatic printing threshold for credit card receipts:

1. Navigate to Payments > Payment methods > Payment options.
2. In the Credit section, review your Print Receipt Threshold amount and make a change if desired. For paper receipts, the POS will automatically print receipts for orders at or above the stated dollar amount.
3. Save and publish your changes.