Can't Complete Physical Gift Card Order

Last updated: Apr 22, 2026, 6:35 PM

Question

  • I'm ordering gift cards and it's stuck creating the order. What do I do?
  • I can't complete my order for physical gift cards. What do I do?
  • I received an error purchasing gift cards. How do I fix it?

Answer

If you are trying to order physical gift cards for your business and your order is stuck in the creating order stage, contact eCard Systems at 1-(866)-776-7409, ext. 1 OR by email at orders@ecardsystems.com. Be sure to include your name and order number with your inquiry.