Last updated: Dec 29, 2025, 11:55 AM
Gift Card Cash Out is a function that allows a gift card to be properly "cashed out" at the point of sale. Cash out in this case refers to the action of providing cash for the remaining balance on a gift card. This function is often used when a locale's regulations require that a restaurant offers cash tender to their guests when a gift card balance falls below a certain threshold.
To get started with configuring Gift Card Cash Out:
Note: Cash drawer needs to be configured for the terminal being used, and must be open for the day.
All configured and ready to go? Great! Now it's time to use the Gift Card Cash Out function at the point of sale.
Gift Card Cash Out reports can be found in the Cash Activity Audit report.
The Cash Activity Audit will show a cash out line item for the Cash Out action, detailing it with Gift Card Cash Out in the Comment column.
Note: The Cash Out feature will report as a redemption in your gift card provider's reporting. To determine how this may report differently in your provider's reporting, please contact your gift card service provider.