This will automatically create a Help Desk ticket and send a reply with a case number.
Note:
If all of our agents are currently on a call, you will be prompted after one minute of waiting to leave a voicemail and call back number. This will reserve you a spot in the queue and the next available agent will call you back. If you continue to wait on the line, the callback message will repeat every two minutes.
When calling after hours, please make sure to leave a voicemail with the following: