Get Help With Account Error: Invalid Passcode

Last updated: Apr 8, 2026, 10:20 AM

Question

  • What does Invalid Passcode mean?
  • I got the error message Invalid Passcode. How do I fix it?
  • How do I troubleshoot a Invalid Passcode error?

Answer

If you receive the Invalid Passcode error, it is typically because the passcode you entered is incorrect. Try entering your passcode again, and if that does not work, see Find or Edit an Employee's POS Access Code to learn how to change your passcode, and, if necessary, steps to resync your device