Get Help With Payment Processing Error: Card Not Authorized

Last updated: Jul 1, 2026, 11:41 AM

Question

  • What does Card Not Authorized mean?
  • I got the error message Card Not Authorized. How do I fix it?
  • How do I troubleshoot the Card Not Authorized error?

Answer

The Card Not Authorized error could be due to a card being flagged by the bank for unusual activity. To troubleshoot: 

  1. Verify the card is active and unrestricted. 
  2. Try a different card. 
  3. Encourage the guest to contact their bank for next steps.