Get Help With Toast Login Error: reCAPTCHA Validation Failed

Last updated: Jul 1, 2026, 1:43 PM

Question

I got the error message "reCAPTCHA validation failed." What should I do?

Answer

The "reCAPTCHA validation failed" error code appears when the reCAPTCHA is unsuccessful during login or identity verification. reCAPTCHA is a service that protects websites from spam and abuse. This service is used in different places in Toast.

 

To troubleshoot this error, re-attempt to log in or verify your identity. You will get another try at the reCAPTCHA.

  • You may just need to check a box.
  • reCAPTCHA can also use image recognition. Follow the reCAPTCHA directions to select the correct boxes within the image.