Get Help with Gift Card Error: Cart Total Cannot Exceed $500

• What does Cart Total Cannot Exceed $500 mean?
• I got the error message Cart Total Cannot Exceed $500. How do I fix it?
• How do I troubleshoot a Cart Total Cannot Exceed $500 error?

The Cart Total Cannot Exceed $500 error typically occurs when a guest is attempting to purchase over $500 in gift cards. Toast has a transaction limit of $500 for all gift card orders. Please have the guest verify their total gift card purchase amount is under $500 and try the purchase again. 

Guests can purchase a gift card with a $500 value, and then return to your restaurant's public page to add more value to the gift card by selecting the Check Balance/Add Value button. The limit is still $500 per transaction, but this can allow a total gift card balance of over $500.

For in-store, physical gift card purchases, the max value per gift card is $2000. The POS allows up to ten gift cards per check, with no cap on total check value.