Get Started With the IRIS Integration

Last updated: Apr 24, 2026, 3:15 PM

Learn how to set up the IRIS integration with Toast.

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

 

In this Article:

 

IRIS Integration Features

Elevate your guest experience and your bottom line. As a global leader in digital hospitality, IRIS empowers hotels and restaurants to provide seamless F&B ordering, digital concierge services, and guest directories—all in one place. Trusted by world-class brands like Four Seasons, Marriott, and Mandarin Oriental, our platform helps you:

 

  • Drive Revenue: Boost ancillary sales by over 20%.
  • Delight Guests: Provide instant, personalized engagement on their terms.
  • Smarter Operations: Streamline workflows so your team can focus on what matters: the guest.

 

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Enable IRIS Integration With Toast

To enable the IRIS integration with Toast, follow these steps:

 

  1. To enable IRIS with Toast, log into Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.
  2. Enter IRIS in the search field and select Add Now.
    1. If you have multiple locations, please select the restaurants you would like to connect to IRIS. Finally, select Apply.
    2. Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.

       IRIS Integration Tile 

  3. Review the data scope visibility terms and conditions, and select Confirm to accept. See the Data Scope Visibility article for more information.
  4. Once you select Add Now on the IRIS tile in Toast Web, you will select which restaurant(s) you would like to connect to your IRIS account, and select Apply
  5. After you select Apply, you will be forwarded to a confirmation screen.
  6. After adding the integration in Toast Web, the IRIS team will reach out to you directly to start your account setup and onboarding if you have yet to create your IRIS account.

 

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IRIS Integration: Troubleshooting and Support

For any questions or support issues relating to the IRIS integration, you can contact IRIS at:

 

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