Last updated: Mar 25, 2026, 1:45 PM
How do I disable kitchen tickets for certain items?
For menu items that don't require a ticket to be printed anywhere (fountain drinks fulfilled by servers are a common example!), it's helpful to create a "no print" prep station for these items to be routed. This will essentially act as a "phantom" station that has no printer assigned.
Once you've set up your "No Print" prep station, you'll want to update any menu groups or items that will use this station so that the tickets no longer print for those items. To learn how to do this, visit our Support Center article: .