How do I remove or adjust a cash payment on the POS?

Last updated: Sep 16, 2026, 2:42 PM

Question

An order was accidentally closed out as cash collected. How do I fix this?

Answer

In order to adjust a cash payment, you must erase the entire payment.
 

  1. Navigate to the closed check on the POS.
  2. Select the payment from the order details screen.
  3. Select Void.
  4. Retender the payment, and then close the check as you normally would.

Overview of how to adjust credit card & cash payments on the POS.