Turn on Two-Way SMS in Toast Tables

Last updated: Dec 17, 2025, 11:20 AM

Question

How do I turn on Two-Way SMS?

Answer

  1. In Toast Web, navigate to Front of house > Toast Tables - Waitlist & Reservations > Settings. 
  2. Select the Settings tab.
  3. Select Guest communication > SMS > enable 2-Way Messaging.
  4. Lastly, select Save Changes.
     

Note: 2-Way Messaging is only available in the US and Canada. This feature is not currently available in the UK & Ireland.
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