Cancel a Toast Shop Order

Last updated: Apr 24, 2026, 5:02 PM

Question

  • How do I cancel a Toast Shop order?
  • How can I submit a request to cancel a Toast Shop order?

Answer

At this time, Toast Shop orders cannot be cancelled. However, once you receive the order, we recommend starting a live chat here with our Customer Support team for assistance with returning it. Chat is available in Toast Web and Payroll Web (select the blue support button in the lower-right corner of any page) and in the Toast Now app.

Additional Information