Create an Open Discount

In this Article:

• Open Discounts Setup Guide
• Discount Exclusivity
• Exclude Certain Menu Items/Groups/Menus from Discount
  
  

Open discounts allow users to deduct any dollar amount or percentage from an item or a check. To read about other discount types, see Get Started With Discounts. 

Open Discounts Setup Guide

1. To create an open discount, navigate to Payments > Comps and promos > Discounts and promo codes in Toast Web.
2. Select + Add a Discount.
3. Name your discount.
4. From the Discount type drop-down, select Open $ Off or Open % Off.
5. For the Applies to setting, choose whether this discount should apply to Any item, the Entire check, or a Specific item/group. Note: You must select the Applies to quantities less than 1 checkbox within the individual discount settings to allow discounts on fractional portions of the item.
   1. Any item - Discount applies to the first eligible item or portion of an item on the check, unless a specific item or portion of an item is highlighted when the discount is applied. 
   2. Entire check - Entire check will be discounted; if an item, group, or menu is added to the discount configuration, the check must contain one of those items for it to be eligible.  
   3. Specific item/group - Will discount one of the items that are listed in the item or group.
6. Configure your other discount settings as desired, and then save and publish your discount. 

Discount Exclusivity

On the discount details page, in the Advanced Settings section, the Allow with other discounts option determines if multiple check-level discounts can be applied to one check. Select this box if you’d like to allow this discount to be combined with other discounts. 

Note:

• Exclusivity rules only work with fixed and open check-level discount types. 
• All discounts are automatically exclusive, meaning that they cannot be used with other discounts. 

Exclude Certain Menu Items/Groups/Menus from Discount

You are able to create entire check-level discounts that will ignore certain items and apply the discount to the rest of the check. This is most commonly seen when configuring employee discounts to exclude alcoholic beverages as discounted items on the check level.

In order for this to work, your discount cannot have the Bulk discount, Auto apply discount, or Allow with other discount options selected.

When you select Entire check for the Applies to setting, you can configure the items to be excluded by selecting the checkbox next to Discount will apply to all items except the following items/groups. Then, search for the menu/menu group/menu items that you want to exclude from the discount. Don't forget to save and publish your changes!