Replace Your Toast Go® 2 Handheld Card Reader or Battery

Last updated: Jan 29, 2026, 12:54 PM

Learn how to remove and replace the card reader or battery on your Toast Go™ 2.

In this Article:

Replace the Toast Go® 2 Handheld Card Reader

Your reader repair kit will contain:
 

  • 1 Toast Go® 2 card reader with protective cover
  • 1 screwdriver
  • 2 extra screws 
  • Instruction guide

 

Check out the printable PDF of the steps below here

 

The gel located in the USB port should not be removed as this is used as a waterproof seal for the reader. Removing the gel could cause damage to the replacement and can void any warranty.
 

Using a screwdriver, remove the 2 screws at the bottom of your Toast Go® 2. If possible, place these screws in a small cup or other safe container and set aside to keep track of them while the device is open. 

Handheld (Toast Go 2) showing where are the two screws will go under the device
 

Push down and slide the back of the Toast Go® 2 upward in order to open the device. 

Handheld (Toast Go 2) showing how to open the device

 

At the top of the Toast Go® 2, loosen the 4 screws on the card reader cover.

 

Note: These screws will not come out and will remain attached to the card reader cover. 

Handheld (Toast Go 2) showing how to loosen the 4 screws on the card reader cover.
 

Remove the card reader cover and set aside.

 

Gently remove the card reader and unplug the USB cable. 

Handheld (Toast Go 2) showing how to remove the cover of the card reader
 

Plug the USB cable into the new card reader and gently pop the card reader back into place. 

Handheld (Toast Go 2) showing how to plug in the new card reader to the device.Handheld (Toast Go 2) showing how to loosen the 4 screws on the card reader cover. (Pop tge card reader back to the place)
 

Place the card reader cover over the new card reader and tighten the 4 screws. 

Handheld (Toast Go 2) showing how to place the cover on the new card reader of the device
 

Place the Toast Go® 2 screen down on a flat surface and align the interior stickers of the device. 

Handheld (Toast Go 2) showing how to align the the device itself to screw it back on the close it completely.
 

Press both halves together, pushing down and sliding the back of the Toast Go® 2 in a forward motion until you hear a click.

Handheld (Toast Go 2) showing how to push and slide down the device itself to completely close it.
 

Re-insert the two screws at the bottom of the device. 

Handheld (Toast Go 2) showing how to screw back in the 2 screws that removed earlier
 


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Replace the Toast Go® 2 Handheld Battery 

Your replacement battery kit will contain:
 

  • 1 Toast Go® 2 replacement battery
  • 1 screwdriver
  • 2 extra screws
  • Instruction guide

 

Check out the printable PDF of the steps below here.

 
 

Using a screwdriver, remove the 2 screws at the bottom of your Toast Go® 2. If possible, place these screws in a small cup or other safe container and set aside to keep track of them while the device is open. 

Handheld (Toast Go 2) showing where are the two screws will go under the device
 

Push down and slide the back of the Toast Go® 2 upward in order to open the device. 

Handheld (Toast Go 2) showing how to open the device
 

Remove the screws holding down the battery cover. If possible, place these screws in a small cup or other safe container and set aside to keep track of them while the device is open.

Handheld (Toast Go 2) showing how to remove the screws that is holding the battery
 

Remove the battery cover and gently pry the battery out of the bottom of the device.

Handheld (Toast Go 2) showing how to remove the battery gently.
 

Insert the new battery. Make sure to line up the contact point on the battery with the device and push the battery in and then down until you hear a click

Diagram showing how to insert battery
 

Put the battery cover back on and re-insert the screws using your screwdriver.

Handheld (Toast Go 2) showing how to place the battery itself and also the screws that come with it.
 

Gently tuck the cable into the grooves of the front of the Toast Go® 2, and be sure that they are not in the way of the battery cover. 

Handheld (Toast Go 2) showing how to position the cable to the groove to close it smoothly.
 

Place the Toast Go® 2 screen down on a flat surface and align the interior stickers on the device. 
 

Handheld (Toast Go 2) showing how to align the the device itself to screw it back on the close it completely.
 

Press both halves together, pushing down and sliding the back of the Toast Go® 2 in a forward motion until you hear a click. Re-insert the 2 scores at the bottom of the device. 

Handheld (Toast Go 2) showing how to push and slide down the device itself to completely close it.

 

Note: If, after installing the Toast GO 2 card reader, in the card reader test app still says Can't Find USB Reader, then it is likely the cable between the Toast Go 2 tablet and the reader is damaged. The last step would be to unplug the cable on the tablet side and plug it back in as sometimes it can become loose. Toast currently doesn't offer a replacement cable if that cable is damaged 


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