Set Up Toast Partner Integrations

Last updated: Jun 8, 2026, 3:57 PM

Learn how to set up Toast Partner Integrations.

In this Article:

 

Toast partner integrations overview

Toast partner integrations let you connect third-party services — such as accounting, labor, reservations, online ordering, inventory, and marketing — to your restaurant through the Integration Marketplace in Toast Web. This article explains what you need to access partner integrations, how to get access if you don't have it yet, and what to expect during setup for different partner types.

 

With access to Toast partner integrations, you can browse and discover every partner that integrates with Toast in the Integration Marketplace and add an integration to your restaurant in a few clicks. From accounting and labor to online ordering, reservations, inventory, and marketing, dozens of partners work with Toast.

 

Toast partner integrations are included with the Restaurant Management suites. To learn what's included, see Toast Suites Overview. To add or remove a specific integration once you have access, see Add or Remove an Integration With Toast Partner Integrations.

 

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Before You Begin

Applies to: Toast Web

 

Permissions needed:

  • 8.4 Manage integrations

 

What you'll accomplish: Confirm or obtain access to Toast partner integrations and open the Integration Marketplace so you can add an integration to your restaurant.

 

Note: A few integrations can be added without a Restaurant Management suite. These display an Add Now button in the integrations portal and can be added at no cost at any time. Some integrations also have their own requirements — for example, a Shopify integration may be available through the retail module without a partner integrations subscription.

 

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Step 1: Confirm you have access to partner integrations

In Toast Web, navigate to Integrations > Integration management > Browse & purchase integrations.

 

If the marketplace opens and you can select Add Now on a partner tile, your account has access and you can continue to Step 3. If your account doesn't have a Restaurant Management suite, you'll be directed to Toast Shop to choose a suite — continue to Step 2.

 

If you cannot select Add Now or you see a "No access" error, one of the following is usually the cause:

  • Your account doesn't have a Restaurant Management suite, which includes partner integrations.
  • You don't have the 8.4 Manage integrations permission. Ask your restaurant's Toast Web administrator to grant it.
  • There is a billing hold on your account, which can prevent adding new integrations or completing a purchase. Contact Toast Customer Care to resolve a hold.

 

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Step 2: Upgrade to a Restaurant Management suite (if needed)

If your account doesn't have one of the Restaurant Management suites, add one through Toast Shop:

  1. Navigate to Shop in Toast Web through the left-hand navigation rail or the top right corner of any page.
  2. Search for "Restaurant Management Suite".
  3. Select Essentials or Pro, then follow the purchase prompts and complete payment.

 

After you upgrade, you can open the Integration Marketplace and add integrations. Some features may take up to half a day to fully activate.

 

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Step 3: Open the Integration Marketplace and add an integration

Once you have access, navigate to Integrations > Integration management > Browse & purchase integrations to browse partners by category and add the ones you want.

 

For the full steps to add an integration, add an integration across multiple locations, or remove an integration, see Add or Remove an Integration With Toast Partner Integrations.

 

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What to expect by partner type

Adding an integration in Toast is usually the first step — most partners require additional setup on their side, and timelines vary by partner.

 

Plug 'n' Play partners. Integrations in the categories below move through a Plug 'n' Play setup. Once the integration is added in Toast under My Integrations, Toast notifies the partner and shares your location name and address so they can complete setup on their side. Toast does not process setup for these partners, and setup issues are typically handled by the partner directly. Contact Toast Customer Care if your location needs help with a step the partner asks you to complete in Toast Web. Plug 'n' Play categories include labor, reporting and accounting, reservations, online ordering providers (except DoorDash, Grubhub, and Uber Eats), inventory management, marketing and digital signage, and tip and payroll management.

 

Hotel PMS partners. Hotel PMS partners process the setup and walk your location through any steps needed on their platform or in Toast Web. The provider contacts Toast once setup is complete to request that the Room Charge payment option be added to the account.

 

Note: Room Charge must be added by Toast to ensure the required settings are enabled so the payment option connects with the provider.

 

Gift Card and Loyalty partners. For setup of Gift Card and Loyalty integrations, see Getting Started with Gift Card and Loyalty Partners.

 

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Direct integrations that don't need the marketplace

You don't need access to the Integration Marketplace for the Grubhub, Uber Eats, and DoorDash direct integrations. For setup, see these articles:

 

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