Adjust Cash Tips After a Shift Review is Closed

• How can I adjust cash tips after an employee’s shift review is closed?
• Why is a shift review showing incorrect numbers and causing a discrepancy in the cash drawer and close-out day reports?
• Why is the shift review showing unopened/unclosed checks, but everything is closed?
• How to correct an employee’s time entry?
• How to adjust cash tips in a shift review?

To adjust cash tips after a shift review is closed: 

1. Navigate to Reports > Labor > Time Entry Management.
2. Select the correct date and locate the employee in the list.
3. Make a note of the employee's original clock-in time.
4. Select the incorrect time entry and select Delete.
5. Create a new time entry for the employee, entering only the correct clock-in date and time you noted earlier.
6. Select Save entry.
7. To finish, complete the shift review on your POS device. The employee's shift details will now be updated with the correct time.