Sling by Toast: Unavailability and Time Off

In this Article:

• Unavailability vs Time Off
• Enter Unavailability
  
  • For Employees
  • For Admins and Managers
• Edit Unavailability
  • For Employees
  • For Admins and Managers
• Request Time Off
• Request Partial Day Off
• Review Time Off Requests
• Cancel Time Off
• View Remaining PTO
• Frequently Asked Questions
  • Why can't I edit my unavailability?
  • Why can't I enter my time off? 
  • How do I request time off as an admin or manager?

Unavailability vs Time Off

• Unavailability: Use for recurring or long-term schedule conflicts.
  • This could be a school schedule, a second job, or even when you don't have child care available. 
• Time Off Requests: Use for one-time events such as vacations or appointments.

  • This can be used for full or partial days. You can enter a request that spans multiple days as well. 

Note: Availability of these features depends on employer settings.

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Enter Unavailability

Sling's Unavailability feature is available with Premium and Business subscriptions.

Unavailability shows when you cannot work and repeats based on your schedule needs.

Unavailability will always show as a week's time frame when viewing the list of sets, even if only one day is set as unavailable. 

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For Employees

From the mobile app:

1. Go to More > Unavailability.
2. Select the + icon in the upper right corner. 
3. Enter a name for the set.
4. Set dates and repeat options.
5. Select applicable days and times.
6. Select Save or Request.

From the web:

1. Select your name, then select Unavailability. You can also access this page from your Dashboard by selecting the Unavailability tile.
2. Select Add new set + and complete all required fields, including name, dates, and schedule grid.
3. Select Save or Request.

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For Admins and Managers

From the web:

1. Access an employee profile and select the Unavailability tab.

2. Select Add new set + and complete all required fields, including name, dates, and schedule grid.
3. Select Save.

From the mobile app:

1. Go to More > Employees

2. Select the employee's name > Unavailability.
3. Select the + icon in the upper right corner. 
4. Enter a name for the set.
5. Set dates and repeat options. 
6. Select Save.

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Edit Unavailability

For Employees

From the web:

1. Select your name at the top right corner and choose Unavailability. You can also access this page from your Dashboard by selecting the Unavailability tile.
2. To edit an unavailability set, select the 3-dot option > Edit on the set you want to update.
   1. Note: Expired unavailability sets appear in historical sets.
3. Make the necessary changes, then select Save.

Managers or admins will be notified of updates.

If you do not see the option to edit, you must create a new set for approval.

If editing is disabled, contact your manager for assistance.

From the mobile app:

1. Go to the More tab and select Unavailability.
2. Select the unavailability set you want to edit.
3. Select the 3-dot option in the upper right corner, then select Edit.
4. After making changes, select Save.

Managers or admins will be notified of updates.

If you do not see the option to edit, you must create a new set for approval.

If editing is disabled, contact your manager for assistance.

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For Admins and Managers

From the web:

1. Access an employee profile and select the Unavailability tab.
2. Select the 3-dot option > Edit on the set you want to edit.
3. Make changes and select Save.
   1. Note: If the Save button is unavailable, required fields are missing.

From the mobile app:

1. Select More > Employees.
2. Select the employee's name > Unavailability.
3. Select the unavailability set you want to edit.
4. Select the 3-dot option in the upper right corner, then select Edit.
5. After making changes, select Save.

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Request Time Off

From the web:

1. Go to Schedule and select Request time off.
2. Enter details and select Send request.

You will receive a pop-up notification confirming that the request has been submitted.

Once your manager reviews the request, you will receive a notification of their decision, whether approved or denied. 

From the mobile app:

1. Select Shifts, then select the 3-dot option in the upper right corner.
2. Select Request time off.
3. Enter details and select Save.

You will receive a pop-up notification confirming that the request has been submitted.

Once your manager reviews the request, you will receive a notification of their decision, whether approved or denied. 

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Request Partial Day Off

From the web:

1. Go to Schedule and select Request time off.
2. Select Partial Day. 
3. Enter details and select Send Request.

You will receive a pop-up notification confirming that the request has been submitted. 

Once your manager reviews the request, you will receive a notification of their decision, whether approved or denied. 

From the mobile app:

1. Go to Shifts.
2. Select the 3-dot option in the upper right corner.
3. Select Request time off.
4. Disable All day.
5. Set start and end times.
6. Select a time off type.
7. Select Save.

You will receive a pop-up notification confirming that the request has been submitted. 

Once your manager reviews the request, you will receive a notification of their decision, whether approved or denied. 

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Review Time Off Requests

• View requests in the Schedule on the web or the Shifts tab on the mobile app.
• Pending requests appear with status indicators.
• You can edit or delete pending requests. 
• Approved requests cannot be edited, but they can be deleted.

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Cancel Time Off

From the web:

1. Select a time off request and choose the delete option.

From the mobile app:

1. Select a time off request, select the 3-dot option in the upper right corner, then select Delete.

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View Remaining PTO

View PTO balances when selecting a time off type during request creation. If PTO is not visible, your employer may have disabled it.

From the web:

1. Go to Schedule and select Request time off.
2. Select Type. 

From the mobile app:

1. Select Shifts, then select the 3-dot option in the upper right corner.
2. Select Request time off.
3. Select Type. 

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Frequently Asked Questions

Why can't I edit my unavailability?

If editing is disabled, your employer requires approval for changes. Contact your manager to update your unavailability.

Why can't I enter my time off?  

If you are unable to request time off, your employer does not have this feature enabled on the account. Contact your manager to update your time off.

How do I request time off as an admin or manager?

Admins and managers add time off directly to the schedule. 

If you are a manager and you have a manager assigned to your profile, your time off request will be sent to them for approval.

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