Toast Device & Network Security FAQ
Last updated: Oct 3, 2025, 2:18 PM
- Required Hardware and Network Security Updates
- Frequently Asked Questions
- How can I prepare for these changes before I'm prompted to update my firmware or networking setup?
- How can I install non-Toast apps on my Toast devices?
- I receive third-party online orders on a non-Toast tablet and print them out on a Toast printer. Will this setup continue to work?
- My Toast device is on the wrong network. How do I reconnect it to the _Toast Wi-Fi?
- How can I make sure my Toast devices stay on the right Wi-Fi network?
- I'm unable to process card payments at my restaurant due to device security issues. Can I still process payments for orders placed online?
Required Hardware and Network Security Updates
The safety and security of your Toast hardware and restaurant is a top priority to us. We will continue to roll out changes and updates to further enhance the security and safety of your hardware and network. You'll be guided through these changes on your Toast devices (as needed).
Below is an overview of the changes required for Toast devices and network setup.
| Toast Device | Image | Required Steps |
|---|---|---|
| All Toast Devices |  |
|
| Toast Go® 2 and 3 |
|
|
| Toast Go® 1 |  |
|
| Toast Flex |  |
|
| Elo V2 Terminal |  |
Note: The setup workflow will require a factory reset and erase all non-Toast apps on the device automatically. |
| Elo Kiosk Terminal |  |
|
| Elo V1 Terminal |  |
|
| Auxiliary Toast devices (e.g. barcode scanners, scales, pole displays) |  |
|
| Network Setup | Recommended Steps |
|---|---|
| Toast-managed network |
*The router that came with your Toast hardware is intended for Toast hardware access only. |
| Self-managed network |
|
Frequently Asked Questions
How can I prepare for these changes before I'm prompted to update my firmware or networking setup?
In most cases, you can prepare for these changes by removing non-Toast applications from your Toast devices and remove any non-Toast devices using your Toast secured network.
For more information on removing non-Toast applications, see .
Toast devices in your restaurant will then be migrated over to a Toast network with enhanced security and will only be able to run toasttab.com traffic. This means your Toast devices will no longer be able to access other websites including social media, your personal website, and more.
How can I install non-Toast apps on my Toast devices?
You can't install and run third-party apps on Toast devices. This is important for the safety of your network.
I receive third-party online orders on a non-Toast tablet and print them out on a Toast printer. Will this setup continue to work?
No. Since the non-Toast tablet cannot connect to the dedicated Toast Wi-Fi, you won't be able to send information to the Toast printer. To streamline your third-party online ordering workflow, check out the available through Toast.