Toast Payroll: HR Toolkit FAQ

Last updated: Jul 7, 2026, 2:40 PM

Learn how to use the Toast HR Toolkit to access tools and expertise on restaurant-specific HR topics.

In this Article:

 

What is the Toast HR Toolkit?

Powered through our partner Mineral, the Toast HR Toolkit provides Toast Payroll customers with free and easily accessible tools and expertise on restaurant-HR questions and challenges tailored to your needs to help save time and money navigating HR issues. Customers can build their HR foundation through access to self-services libraries and tools around the following topics:

 

    • Benefits (ACA)
    • New Hire
    • Wage and Hour (minimum wage, overtime, tips, meal breaks)
    • Paid Time Off and Sick Leave
    • Leave of Absence (FMLA, state-mandated)
    • Performance + Progressive Discipline 
    • Harassment & Discrimination
    • Termination


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What can I use the HR Toolkit for?

The HR Toolkit can be used to support your restaurant HR needs, including:

 

    • SMART Handbook Creator (Single or Multi-State)
      • Express one-state employee handbook creator
      • Access the SMART handbook creator by logging into your Toast Mineral account and selecting Company Policies > Handbooks
    • Labor Posters
      • Toast Payroll customers can download the necessary state and federal labor posters directly from their Mineral account by searching "Posting Requirements: <<enter your state here>>"
      • Alternatively, you may purchase a laminated labor poster from a variety of online vendors; Toast's HR Toolkit does not include free laminated posters
    • Learning
      • 2 min HR basics training for managers
      • HR advisor newsletter (sent out monthly)
      • HR “How To” Guides (from start to finish, determine how to implement laws at your business)
    • Laws
      • Law library + resource kit to guide you through various compliance questions
      • Proactive federal and state-specific law alerts tailored to each customer’s state(s) of operation and employee count

 

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How do I access my HR Toolkit?

    1. If you're a returning user, navigate to https://apps.trustmineral.com/auth/login. If you're unsure of your username or password, select Forgot Username or Password?. Otherwise, search for the welcome email from Mineral in your inbox.
    2. If you're a new user, after processing your first payroll with Toast, you will receive a welcome email auto-generated from Mineral. This contains your Mineral login credentials. If you do not see the email right away, try searching for it in both your inbox and spam/junk folders. The subject line is Welcome to your HR Support Center.
    3. Select the Login button at the bottom of this email and enter the Username and Password that were provided in the email.
      1. Store your credentials in a secure location.
      2. If you're having trouble logging into Mineral, see this FAQ.
    4. Upon the first login, you will be prompted to confirm employee count and state(s) as well as change your password. Completing this step will activate you as a customer.

 

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Can I upgrade my subscription?

Yes. The next level of the Mineral offering from Toast is known as Mineral HR Expert. It gives you live access to certified HR Advisors who can provide guidance on HR challenges from basic compliance to complex workplace issues. To learn more, contact Toast Support by selecting the blue chat button in the lower-right corner of any Toast Payroll page.

 

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If I don't see the Welcome to your HR Toolkit email from Mineral after my first payroll, can this be resent to me?

Yes. Contact the Toast Payroll Customer Care team by selecting the blue dot in the lower-right corner of any page in Toast Payroll.

 

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What if I can't log into the Toast HR Toolkit?

Your username can be found in the welcome email described above. Otherwise, you can select the Forgot Username or Password? link on the login page to reset your password. If you still need assistance, reach out via email at support@trustmineral.com.


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What is the cost?

The Toast HR Toolkit is included as a core feature of Toast Payroll. There is no charge to access the site and its content.


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Are there HR advisors available to me?

The Toast HR Toolkit is a complimentary resource included with your Toast Payroll subscription, providing self-service tools and compliance guidance. This toolkit does not include access to a certified HR Advisor or other premium features.

 

If you would like to upgrade your Mineral account to include premium features—such as unlimited access to a team of certified HR experts, custom handbook creation, and advanced training—you can purchase these services directly through your Mineral account. For more information on premium options like Guided HR Compliance, please sign in to your Mineral dashboard.

 

Note: Customers who previously purchased the HR On-Demand product will retain access to their premium features.

 

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How can I contact Mineral?

    1. Sign into the Mineral platform.
      1. If you cannot log in, navigate to the login screen and select Forgot Username or Password > Contact Tech Support.
    2. From the main menubar, select Help > Contact Technical Support.
    3. Add a Subject and a Description to your request. If you have attachment files, you can add them here too.
    4. Select Submit.
    5. To check the status of your case or view the case details, look for My Cases on the dashboard.
    6. Select View next to the appropriate case.

 

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This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for advice.