Get Help With Email Subscriber List Stuck in Pending State

Last updated: Mar 25, 2026, 1:46 PM

Question

  • I have an email marketing subscriber list that is stuck in "Pending" state. What should I do?
  • My email subscriber list shows that it is in "Pending" status. How do I fix it?
  • I have an email subscriber list that is stuck in "Pending" state. What steps can I take to resolve this issue?

Answer

If your email subscriber list is stuck in "Pending" state, you can re-sync the list by manually adding a new email address to it. To add a new email address to an existing email list, follow the steps described in the Add Subscribers to a List section of this Support Center article: Manage Your Email Marketing Audience.