Last updated: Dec 17, 2025, 10:53 AM
Two level fulfillment allows you to to track and fulfill orders once at the prep station when they've been prepared, and again on your expediter screen when the prepared items have been delivered to a table or customer. This requires configuration in both Toast Web and within Device Setup on your KDS.
To enable this feature, follow these steps:
The settings described below can all be changed in the future by navigating to the Device Setup menu. To get set up your new KDS screen, follow these steps from the initial login workflow:
If you have multiple expediter screens, you can require tickets to get fulfilled on one screen before being able to fulfill from another. This feature can be used to limit food runners from fulfilling a ticket preemptively. By default, this feature will be automatically turned off. If you'd like to enable it, use the following steps:
When this setting is enabled, if you try to fulfill an order at Expediter 2 before the Expediter 1 has been fulfilled, you will receive an error pop-up preventing you from proceeding until Expediter 1 has been fulfilled. This pop-up can be overridden by a manager passcode or swipe if necessary.
Note: This setup is device-specific and will only affect the tickets shown on the chosen expediter screen.