What is Device Licensing?

Last updated: Sep 1, 2026, 1:51 PM

Question

  • What is Device Licensing? 
  • What does the "Activate a subscription for this device" pop-up message mean?

Answer

Device Licensing is a system that makes sure every Toast device using our software has a matching, active subscription. It helps Toast ensure all active devices are paired with the necessary subscription by:

 

  • Automatically linking each device to an existing subscription when available
  • Alerting operators if a device does not have a matching subscription
  • Giving customers an easy way to purchase the subscription needed to keep using their device

 

Activate Your Device Subscription

If you receive a pop-up on your device, follow the prompts by scanning the QR code or using the link to purchase and activate your subscription.

 

After log-in - Device activation pop-up:

 

Device pop up message for Device licensing subscription.

 

Device Licensing Subscription Messaging

During device use - warning message:

 

Device in use warning message for device licensing.

 

Grace period expired messaging (during log-in attempt on a device):

 

Device licensing grace period expired messaging.

 

Device hub messaging:

You can activate your device subscription in the Device hub by selecting Activate under Device software subscription for the selected device.

 

Device hub device licensing messaging.

 

On-Device Subscription Sync

You can also check or refresh your device's subscription status directly on the device itself:

  1. On the device, select Device status.
  2. Tap the overflow menu (three dots, top right corner).
  3. Tap the Device tab.
  4. Scroll down to the Device Software Subscription section.
  5. Tap the sync icon (circular arrows) to refresh your device's license status.

 

If you have a poor internet connection, you may need to tap the Sync icon more than once.

Additional Information