Get Help With KDS: No Sounds When a New Ticket Is Received

• My KDS is not making noise when a new ticket is received. What should I do?
• Why is my KDS not making noise when a new ticket is received?
• I'm unable to hear any sounds coming from my KDS when a new ticket is received. What should I do?

If your Kitchen Display System (KDS) isn't making noise, here's what to check:

• Do Not Disturb Mode: Make sure Do Not Disturb is turned off on your Android tablet.
  • On a Toast Flex, swipe down from the upper left corner to quickly check this setting.
• Device Sound Settings: Confirm that the sound is turned on in the tablet's main Settings.
• New Ticket Sound: Check the New Ticket Sound setting within Device Setup to ensure it's enabled.