Last updated: Jul 31, 2026, 2:07 PM
If you have created, saved, and published your dining option but do not see it on the POS, it is possible that the Show on POS checkbox has not been checked. If this is deselected, you will have active dining options available for things such as third-party delivery providers that are not accessible for your servers use on the POS.
To verify this setting and enable your dining option to appear on your POS:
If your dining options aren’t appearing even though they’re selected, they may be set to a delivery only behavior. Try enabling Delivery to make these options visible. If you have verified this setting and are still having trouble, please contact Customer Care for further troubleshooting.
If your dining options aren't appearing even though they're selected, they may be set to a delivery-only behavior. Try enabling Delivery to make these options visible.
Note: The Delivery dining option itself won't appear as an option on the POS unless delivery is turned on for online ordering.
If you don't want to accept online delivery orders, you can enable delivery so the dining option becomes available on the POS, then set all online ordering hours for delivery to closed. This keeps delivery unavailable to online guests while still letting your staff select the Delivery dining option on the POS.
If you have verified this setting and are still having trouble, please contact Customer Care for further troubleshooting.