Contact Customer Support for Sling

In this Article:

• View support hours
• Access the Help Center
• Contact customer support
• Frequently Asked Questions
  • Common reasons you may be having trouble logging in
  • Why am I being sent to Toast to log in?
  • Still cannot log in?

View Support Hours

Customer Support is available from 8:00 a.m. to 8:00 p.m. (Eastern) Monday through Friday, and 10:00 a.m. to 6:30 p.m. (Eastern) on weekends.

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Access the Help Center

Please review the Help Center to see if any available articles can help resolve your issue.

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Contact Customer Support

To chat with support, you must be logged in to your account.

To access support, log in to your account through the or the Once logged in, a chat icon appears in the bottom right corner of the screen.

Select the chat icon to connect with Sling Customer Support.

From Sling:

From Toast Web:

From the Sling mobile app:

Select More in the bottom menu, then select Help & Support to start a conversation with the Support team.

After you start a chat, your message will be answered as soon as possible.

Frequently Asked Questions

Common reasons you may be having trouble logging in

• • Incorrect Email: Ensure you are using the exact email address associated with your profile. Contact your employer for assistance with your profile email if needed.
  • Forgotten Password: Use the Forgot Password link on the login page.
  • User Access: You may have been removed from the account. Contact your employer regarding your profile status.

Why am I being sent to Toast to log in?

If you have a unified login for Toast and Sling, you will be automatically redirected to the Toast login page when accessing Sling.

Still Cannot Log In?

You can email support at .

Note: Sling Customer Support is not affiliated with Sling TV or Sling Money and can only provide support for the Sling Employee Scheduling app.