Contact Customer Support for Sling

In this Article:

• View support hours
• Access the Help Center
• Contact customer support
• Frequently Asked Questions
  • Common reasons you may be having trouble logging in
  • Why am I being sent to Toast to log in?
  • Still cannot log in?

View Support Hours

Customer Support is available from 8:00 a.m. to 8:00 p.m. (Eastern) Monday through Friday, and 10:00 a.m. to 6:30 p.m. (Eastern) on weekends.

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Access the Help Center

Please review the Help Center to see if any available articles can help resolve your issue.

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Contact Customer Support

To chat with support, you must be logged in to your account.

To access support, log in to your account through the Sling dashboard or the Toast dashboard. Once logged in, a chat icon appears in the bottom right corner of the screen.

Select the chat icon to connect with Sling Customer Support.

From Sling:

From Toast Web:

From the Sling mobile app:

Select More in the bottom menu, then select Help & Support to start a conversation with the Support team.

After you start a chat, your message will be answered as soon as possible.

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Frequently Asked Questions

Common reasons you may be having trouble logging in

• • Incorrect Email: Ensure you are using the exact email address associated with your profile. Contact your employer for assistance with your profile email if needed.
  • Forgotten Password: Use the Forgot Password link on the login page.
  • User Access: You may have been removed from the account. Contact your employer regarding your profile status.

Why am I being sent to Toast to log in?

If you have a unified login for Toast and Sling, you will be automatically redirected to the Toast login page when accessing Sling.

Still Cannot Log In?

You can email support at scheduling@toasttab.com.

Note: Sling Customer Support is not affiliated with Sling TV or Sling Money and can only provide support for the Sling Employee Scheduling app.

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