Dernière mise à jour : 11 sept. 2026, 16 h 43
Learn what a self-managed device (SMD) is, which Toast devices are eligible, your responsibilities, and how to switch your account.
A self-managed device (SMD) is a Toast-issued hardware device where you install and use third-party Android applications that Toast does not provide or approve. By default, Toast devices are Toast-managed: Toast maintains the device software and only Toast-approved applications can run on them.
Self-managed access covers the applications you install. Toast continues to manage the Toast software and firmware on the device, and changes to those are not permitted.
Devices not purchased through Toast, such as iPads, Google Pixels, or Samsung tablets, are not self-managed devices. Toast does not support these devices, and Toast software on them shows a Device Not Supported banner with limited functionality.
Note: A self-managed device is not the same as a self-managed network. A self-managed device is a Toast device where you manage the applications on the device. A self-managed network is a network that you, or a third party you work with, manage instead of Toast. You do not need a self-managed network to use self-managed devices.
Switching to self-managed devices is the right fit if you want to:
Self-managed device support varies by device model.
These devices can be self-managed:
Note: Toast Go® 3 devices that meet PIN transaction security (PTS) requirements cannot be self-managed. This includes Toast Go® 3 devices in international markets and Toast Go® 3 devices used with FreedomPay. Self-managed support on Toast Go® 3 also requires the latest device firmware, which Toast delivers to your devices automatically.
These devices cannot be self-managed because they meet PTS requirements:
Peripherals such as printers, card readers, and scanners do not have device management restrictions.
If you are not sure whether your devices are eligible, contact Toast Customer Care.
Every eligible Toast device includes Toast Guardian, a device management application that helps keep the device compliant with the Payment Card Industry Data Security Standard (PCI DSS) and prevents the installation of non-Toast applications. To learn what Toast Guardian does, see Toast Guardian: Device Security and App Management Overview.
When your account switches to self-managed devices, Toast relaxes Toast Guardian's settings so you can install your own third-party Android applications. Toast Guardian remains on your devices and continues to provide its other functionality.
Toast continues to push software updates and to support the Toast application and Toast firmware on self-managed devices. Toast cannot support or troubleshoot issues caused by applications that Toast did not install.
Note: Devices shipped after your account switches to self-managed will arrive with the self-managed configuration already applied.
Before switching, review what you take on as a self-managed device customer:
To switch your account to self-managed devices:
Note: The forms are sent to the email address of the Toast Merchant Agreement signer or the finance contact on your account.
If your account already has a signed self-managed device agreement, you do not need to sign a new one when you add a location. Contact your Toast representative and ask them to configure the new location for self-managed devices.
You can return to Toast-managed devices at any time. Contact Toast Customer Care to request the change.
Keep the following in mind before switching back:
No, you cannot use your own iPad or tablet as a self-managed device. Self-managed devices are Toast-issued hardware only. Devices not purchased through Toast are not supported, and Toast software on them will show a Device Not Supported banner with limited functionality.
Also asked as:
Some applications may not work as expected on a self-managed device. Toast devices do not include Google Mobile Services (GMS), so applications that rely on Google Play Store functionality may not work as intended. You are responsible for any issues that come from the applications you install.
Also asked as:
No, you cannot change the software or firmware on a self-managed device. Self-managed access lets you install your own third-party Android applications. Toast continues to manage the Toast software and firmware on the device.
No, a self-managed network is not required to use self-managed devices. Managing your own devices and managing your own network are separate choices, and each has its own agreement.
Yes, self-managed devices are available outside the US, and the process to switch is the same. Devices that meet PIN transaction security (PTS) requirements are not eligible, which includes Toast Go® 3 devices in international markets.
No, you do not need to sign a new agreement for each location. If your account already has a signed self-managed device agreement, contact your Toast representative to have the new location configured for self-managed devices.
Developer Options are disabled on Toast-managed devices to maintain Toast's PCI DSS compliance standards. When your device is self-managed, Toast relaxes this restriction so you can access Developer Options. Self-managing your devices shifts responsibility for meeting PCI DSS compliance requirements to your organization.
Yes, Toast continues to push software updates to self-managed devices and supports the Toast application and Toast firmware. Toast cannot support the applications you install yourself.
Yes, if you have multiple locations, each location can be either self-managed or Toast-managed. Within a single location, all devices must be managed the same way.
Switching alone does not affect your warranty. Hardware issues unrelated to third-party applications remain covered. A hardware failure caused by a third-party application you installed voids the Limited Hardware Warranty for that device.