Get Started With the Crunchtime Kitchen Integration

上次更新时间：2026年8月6日 10:37

Learn how to set up the QSR Automations integration with Toast.

Note: This integration was formerly known as QSR Automations. It has been renamed Crunchtime Kitchen.

 

Crunchtime Kitchen is a read-only kitchen display integration, that provides improved kitchen workflow and back-of-house communication.

 

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

 

In this Article:

 

Crunchtime Kitchen Integration Overview

Crunchtime Kitchen provides a read-only back-of-house solution to improve kitchen workflow and communication, allowing Toast customers to have kitchens better keep pace during peak hours, with lower ticket times and faster table turns. Leveraging Toast’s menus, orders, labor, and kitchen data, Crunchtime Kitchen’s hardware-enabled integration also supports Bin Management, a forecasting and projection tool to increase the speed of service.

 

Toast customers can now easily integrate Crunchtime Kitchen on Toast Web.

 

Note: Your restaurant must have access to Toast Partner Integrations to gain access to the Crunchtime Kitchen integration. To learn more, see Set Up Toast Partner Integrations.

 

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Crunchtime Kitchen Integration Setup & Onboarding

To complete the integration, please follow the steps listed below:

  1. To enable Crunchtime Kitchen with Toast, log into Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.
  2. Enter Crunchtime Kitchen in the Search field and select Add Now.
    1. Note: Your restaurant must have access to Toast Partner Integrations to gain access to the Crunchtime Kitchen integration. To learn more, see Set Up Toast Partner Integrations.
  3. Once you click Add Now on the Crunchtime Kitchen tile in Toast Web, and if you have multiple locations, you will select which restaurant(s) you would like to connect to your Crunchtime Kitchen account, and click Apply.
  4. Review the data scope visibility terms and conditions and select Confirm to accept. See the Data Scope Visibility article for more information.
  5. After adding the integration tile in Toast Web, the Crunchtime Kitchen Sales/Onboarding Team will reach out to you directly within 24 business hours.
    1. Toast also recommends customers reach out to the vendor/partner after adding a tile to confirm the receipt of their integration request.
    2. New Crunchtime Kitchen customers can email Crunchtime Kitchen at sales@qsrautomations.com.

 

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SLA

Once the integration tile is added and the Crunchtime Kitchen Team has reached out to you, onboarding and setup for Crunchtime Kitchen are usually completed within 10 weeks. This is dependent on the needs, responsiveness, and project specifications.  For existing Crunchtime Kitchen customers, this timeline is usually shorter, again, varying depending on the unique needs. You can work with Crunchtime Kitchen directly to get a more personalized timeline.

 

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Crunchtime Kitchen Installation and Connection Requirements

Hardware and Installation
Crunchtime Kitchen runs on 3rd-party KDS hardware, and cannot be installed or used on Toast’s KDS. Customers using Crunchtime Kitchen are responsible for installing their own 3rd party hardware.

Toast must be installed and configured before Crunchtime Kitchen setup and installation.

Network Connection
Crunchtime Kitchen hardware and software must be connected to the internet, and cannot run on or be directly connected to a Toast-managed network (TMN).  To enhance the safety and security of a customer’s Toast-Managed Network, customers can no longer use their Toast router or Toast switch (Meraki) to supply internet access to Non-Toast issued ethernet devices. These unauthorized devices must be disconnected from the Toast network to further protect guest payments and company data.

You must connect their third-party Crunchtime Kitchen hardware to the internet via one of the following options:

  • Self-Managed Network: Customers running on a self-managed network can connect Crunchtime Kitchen hardware directly to their SMN.
  • Parallel Network Connection: If using a Toast-Managed Network the hardware must be run and connected to another network in parallel to the Meraki.

 

Crunchtime Kitchen Toast Web Configuration

You will need to have dining options, prep stations set up, and item prep times set up in Toast Web when using Crunchtime Kitchen integration.  Crunchtime Kitchen’s team will work directly with you to guide you on the necessary configuration to ensure settings work to spec within Crunchtime Kitchen and Toast.

To learn more about Prep Stations and Item Prep Time please follow the articles below:

To learn more about the Dining Option setup please follow the article below:

 

Note: Crunchtime Kitchen does not support Open Items.

 

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Crunchtime Kitchen Support & Escalation FAQ

Who should you reach out to for functionality issues with Crunchtime Kitchen?

Reach out directly to Crunchtime Kitchen for any issues with their Crunchtime Kitchen hardware, networking, software, and cabling, which are unrelated to Toast software and Toast hardware.  For any Crunchtime Kitchen questions or support issues, you should email support@qsrautomations.com or call (855) 980-7328, ext. 6, from Monday-Friday, 3:00 a.m. to Midnight, EST.

 

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