Suggested Tip Amount Does Not Match

上次更新时间：2026年6月30日 11:53

问题

What do I do if the suggested tip amounts do not match across receipts, online ordering, or the Guest-Facing Display?

回答

Sometimes when adjusting the Suggested Tip Amount, it won't automatically reflect on receipts, online or on the guest-facing display (GFD).

 

To adjust these settings in Toast Web to reflect correctly:

 

  1. Navigate to Payments > Payment methods > Payment options.
  2. Toggle the Tip & Signature UI setting to whatever option is not currently selected.
  3. Save and publish.
  4. Navigate to Front of house > Order screen setup > UI options.
  5. Update the Tip Amounts to the correct amounts.
  6. Save and publish.
  7. Go back to Payments > Payment methods > Payment options.
  8. Toggle the Tip & Signature UI setting back to original configuration
  9. Save and publish.