Printer Setup Overview

Last updated: Jun 4, 2026, 3:28 PM

Learn how to set up your new printer directly from your POS.

In this Article:

 

For printer setup instructions, search Support Center for the name of your printer or check out our Hardware Hub.

 

Access Printer Setup on Your POS

When you turn on your Toast hardware for the first time when installing, you'll be guided through the printer install and setup. At any point, you can access the printer setup page to add or replace a printer, check your printer status, or troubleshoot your printer.

 

Select the back arrow in the top left corner of the screen to get to the main menu of the Toast app on your device, then navigate to Setup > Printer Setup.

 

printer setup button on Toast main menu

Here, you'll see the overall health of your existing printers. In the example below, there is one printer connected and two printers that are showing offline.

 

My printers screen on Toast terminal

Note: Any printer that is configured with prep stations displays those prep stations as part of this high-level view.

 

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Receipt Printers

The Printer Setup page includes a Receipt printer section that shows which printer is currently set as your receipt printer.


"My Printers" page with "Receipt printer for this device" shown with a found Receipt printer shown as CONNECTED 

If no receipt printer is set, this section prompts you to add one. Follow the steps in the Add or Replace a Printer section to set up a receipt printer.

 

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Check Your Printer Status

When you open the Printer Setup page, it refreshes automatically if a refresh is needed. After that, you can select Refresh to manually refresh the page and see the most current status of your printers.


"My Printers" page 

Select a specific printer to view all of the printer's settings, print a test ticket, or print a test receipt.

 

Needing to manually print a test slip? Check out this Support Center article: Print a Test Slip for additional instructions.


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Add or Replace a Printer

If you’ve already plugged in a new printer or connected one to your location’s local network, your printer will automatically appear in the New printers ready to set up dropdown at the top of your Printer setup > My Printers page. Select Setup now to begin setting this printer up and follow the prompts in this experience accordingly.

Screenshot of "My Printers" page with the section "New printers ready to be set up" and a "New Toast TP300" appearing with a "Set up now" link

Otherwise, follow these steps to manually set up a printer:

  1. On the Printer Setup page, select + Add or replace printer.
  2. Choose whether you're going to install a new printer or install a replacement printer. Select Continue.
  3. Do you have a new printer or a replacement?
    1. For new printers: Select whether you're installing a Wired or Wireless printer, and then select Next. Complete the printer setup steps that are displayed on your screen.
    2. For replacement printers: Select the printer that you're replacing, and then select Continue. Complete the printer setup steps that are displayed on your screen.
  4. Then, select Find my printer. Toast will begin searching your network for printers. This might take up to 20 seconds.
  5. From here, you will see any new printers that need to be added. Follow the prompts to select how a printer will be used, if it requires a prep station (kitchen printer), or cash drawer (receipt printer), and font size.
  6. Once your test ticket has been printed you will receive a notification that your printer has been successfully installed! This printer will now appear in My printers on the Printer Setup page.

 

To set up your printer to display euro as the currency on receipts, you need to configure the language pack settings in the printer setup section of Toast Web. Learn more in this Support Center article, Configure Your Printers to Display Euro.


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Printer Setup: Frequently Asked Questions

How do I know if my printer uses a default configuration vs. static for setup?

Any printers shown on your Printer Setup page that have a standard IP address, as shown below, are configured as static.

 

If you then select that printer, you'll see under the Printer tab that there's an IP Address listed.

 

Printer tab showing an IP Address


If you do not see a standard IP address associated with the printer in question, and its IP Address is “Not Required” on the Printer tab after selecting the printer, this means the printer uses a default configuration (a.k.a. "DHCP").

Kitchen Printer Settings with IP Address highlighted 

With the default configuration, the system uses the serial number listed here to recognize a printer. If it is not listed here and you need it, you can view the serial number on the bottom of the printer.

 

Why isn't my printer showing up on the setup screen?

Your device detects a printer by scanning the network it is connected to. If the printer is not on the same network, your device will not detect or display it on the setup screen. You'll want to make sure to set up your network and router prior to setting up your printers. To learn more, check out the following Support Center articles:

 

Also, if the printer is on a different subnet from the local network, the printers won't appear when the network is scanned. To check this, print a test page and compare it to network info in the Device Status page on your POS by selecting the three dots on the top right corner of your screen.

      • Toast Printer: Start by turning off your Toast Printer. To do this, hold the Power button until the LED turns amber. Hold the Feed button while turning the printer back on.
      • Epson: Turn the power switch to the Off position. Note: The power switch is located on the bottom right corner of the printer. Press and hold down the Feed button. Turn the power switch back to the On position (while still holding down the Feed button). Release the Feed button once the printer begins to print.
      • Epson L90/L100: Power off the printer, then press and hold the Reset button on the back of the printer while powering the printer back on.

 

Everything is greyed out on the setup screen. What should I do?

Make sure that you have the 7.1 - 7.3 Device Setup and 6.10 Printer and Cash Drawer Setup permissions to be able to set up devices. This can be changed under each job role or user. As a reminder, you cannot assign permissions or assign/edit the job of an employee unless you have access to all of their permission yourself (even if you are an administrator). To learn more check out the Permissions Reference Guide and Assign User Access Permissions.

 

Can I use the setup screen to configure any printer (Epson or Toast)?

Other than the wireless Epson M30 printer, you'll be able to configure any Toast-supported printer using the new plug-and-play setup wizard described in this article. Check out this Support Center article, M30/M30II Wireless Printer Setup (Toast-Managed Network) for more information.

 

I still can't get a test ticket to print from my new printer. What should I do?

Select the Troubleshoot option on the Printer Setup page. For more help, contact your Onboarding Consultant or Customer Care for assistance.

 

My receipts are displaying the wrong type of currency. How can I fix that?

To change the currency type that is displayed on receipts, you need to configure the language pack settings in the printer setup section of Toast Web. Learn more in this Support Center article, Configure Your Printers to Display Euro.


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