Last updated: May 15, 2026, 12:59 PM
Applies to: Toast Web — menu builder tool
Permissions needed:
What you'll accomplish: Create menus, menu groups, subgroups, and menu items in the menu builder, set their POS names, button colors, tax rates, prep stations, sales categories, modifier groups, availability, and visibility, then save and publish your changes.
When to use this article: When you are building or expanding your menu structure in the menu builder — creating a new menu, organizing menu groups and subgroups, or adding new items to an existing group.
When not to use this article:
Toast organizes your menu offerings using a four-level hierarchy. Each level fits inside the level above it:
Another way to think about it: menus are like filing cabinets, menu groups are the folders inside each filing cabinet, and items are the individual documents within each folder.
You can also create modifier groups that contain modifier options for a menu item, menu group, or subgroup (for example, dressing options for a Side Salad item). See Add Modifier Groups and Modifiers in the Menu Builder for steps.
Overview of the Toast menu hierarchy.
Toast Web has two menu editing tools that overlap. Choose based on what you want to do:
To open the menu builder, navigate to Toast Web > Menus > Menu management > Menu builder, or select Menu builder from the Quick actions section of your Toast Web homepage.
Use this when you are adding a new top-level menu (for example, a Drinks menu separate from your Food menu).
Expected outcome: The new menu appears in the menu list on the left side of the menu builder page, with the name, POS nickname, and color you set. After publishing, the menu is live on the POS and any ordering channels you enabled.
To edit a menu after you create it:
Expected outcome: The selected action applies to the menu. If you removed the menu, it no longer appears in the menu builder.
To change the order menus display on the page:
Expected outcome: Menus appear in the new order on the menu builder page and on the POS the next time the menu loads.
To preview how your menus will look on the POS, select View POS layout at the top of the menu builder. See Can I Preview How My Menus Will Look on My POS? for details.
Use this when you are organizing menu items into categories inside a menu (for example, an Appetizers menu group inside a Food menu).
Expected outcome: The new menu group appears under the parent menu on the left side of the menu builder page. After publishing, the group is live on the POS and any ordering channels you enabled.
To edit a menu group after you create it:
Expected outcome: The selected action applies to the menu group.
Use a subgroup when you want to break a menu group down further. For example, a Red Wine menu group could have By the Glass and By the Bottle subgroups so guests and staff can scan a focused list. Subgroups are created from inside the menu group's details page.
Note: Subgroups behave differently on different ordering channels. They appear on the POS but are not currently supported within Toast Online Ordering. See Create and Manage Menus, Menu Groups, and Subgroups for details on subgroup behavior across channels.
Expected outcome: The new subgroup appears under the parent menu group on the left side of the menu builder page. After publishing, the subgroup is live on the POS and any ordering channels you enabled.
When you select a menu group's name in the menu builder, a Manage subgroups button appears above the list of menu items. Select it to manage existing subgroups for that menu group — including renaming, removing, or reordering them.
Use this when you are adding a new menu item to a menu group or subgroup (for example, adding a Caesar Salad item to the Appetizers menu group).
Expected outcome: The new item appears in the item list on the right side of the menu builder for that menu group. After publishing, the item is live on the POS and any ordering channels you enabled.
To edit or manage an item after you create it:
Expected outcome: The selected action applies to the menu item.
You can also view and manage items from menu group and subgroup detail pages in the menu builder. From those pages you can:
The Cost field records what it costs you to produce a menu item. Cost is typically the total value of the ingredients used to make the item, but it can also include labor or packaging costs. Cost values are used to calculate cost of goods sold (COGS), gross profit, and gross margin on the Product Mix (PMIX) report.
Note: Setting cost on a menu item is not available to customers using Toast Retail, Toast Multilocation Management (MLM), or xtraCHEF.
Expected outcome: The cost value is saved on the item and is used to calculate COGS, gross profit, and gross margin on the Product Mix (PMIX) report.
A subgroup is a smaller group of menu items nested inside a menu group. Use a subgroup when you want to break a large menu group down into smaller categories that guests or staff can scan quickly. For example, a Red Wine menu group can have By the Glass and By the Bottle subgroups, each containing a different list of wines.
A subgroup is a smaller group of menu items nested inside a menu group. It is used for organizing items into categories. A modifier group contains modifier options that change or customize an item (for example, dressing choices for a salad). Use a subgroup to organize items; use a modifier group to let guests customize an item. For modifier setup, see Add Modifier Groups and Modifiers in the Menu Builder.
To add a subgroup to a menu, follow the Create a Menu Subgroup in the Menu Builder steps above. Subgroups are created from inside the parent menu group's details page using the + Add new button in the Subgroups section.
To move a menu item between groups or subgroups, select the three dot (⋮) overflow menu icon next to the item and select Move. The menu builder will prompt you to choose the destination menu group or subgroup. Save and publish your changes when finished.
To open the menu builder, log in to Toast Web and navigate to Menus > Menu management > Menu builder. You can also select Menu builder from the Quick actions section of your Toast Web homepage. If the menu builder option is not visible, see the Menu Builder vs. Menu Manager section above — your account may not have access to the menu builder, or you may need additional permissions.
If the item is reused across multiple menus, removing it from one menu only removes it from that menu — the item remains active in the other menus and in the items database. If the item is unique to one menu, removing it removes it from that menu, but the item itself stays in the items database and can be re-added later. See Reuse or Copy Menu Groups, Items, and Modifiers for how reused items behave across menus.
Yes. On the item details page in the menu builder, fill in the Kitchen name field with the name you want to appear on kitchen tickets and KDS devices. You can also set a KDS color to make the item stand out on the KDS screen. The Kitchen name is independent of the menu item's Item name (what guests see on the menu) and POS nickname (what staff see on the POS button).
The menu builder is the modern menu editing tool with a streamlined interface. The menu manager is the original menu editing tool and supports some actions the menu builder does not (such as creating menus and groups for Toast Multilocation Management restaurants). For most menu work, the menu builder is the recommended tool. See Menu Builder vs. Menu Manager above for a side-by-side comparison.