How do I fix the “We Need You To Update Your Menu Visibility” error in the DoorDash setup checklist?

Last updated: Dec 17, 2025, 5:13 PM

Question

  • How do I fix the “We Need You To Update Your Menu Visibility” error in the DoorDash setup checklist?
  • Why am I getting the "We Need To Update Your Menu Visibility" error for DoorDash, and what do I do?

Answer

It sounds like your menu isn't visible to DoorDash yet. Here’s how to fix that in two main steps: updating your menu settings and then confirming those settings for DoorDash.

 

  1. Make Your Menus Visible to Partners
    1. Go to the Advanced Properties page for your menus.
    2. Find the Visible To column. (If you don't see it, you may need to enable it in the page settings).
    3. For every menu you want on DoorDash, make sure Partners is selected in the Visible To column.
    4. Once you've selected Partners for all the necessary menus, select Save and Publish.
  2. Add Your Menus to DoorDash Settings
    1. Now, go to the Takeout & Delivery section and find your DoorDash settings.
    2. Look for a section titled DoorDash Menus and check if all the menus you want are listed there.
    3. If any menus are missing, find the Add Menu dropdown, select the ones you need, and select Add.
    4. Select Save and Publish again.
  3. Try Again
    1. Once you've completed both parts, return to the DoorDash setup checklist and try again. The error should now be gone!
    2. If you still see the error after following all these steps, please contact our support team for further assistance.