Enable or Disable Guest Feedback on Digital Receipts

Last updated: Oct 1, 2026, 8:36 AM

Question

How do I turn guest feedback on digital receipts on or off?

Answer

To enable or disable guest feedback surveys on digital receipts, follow the steps below. Note: After you save and publish, guest feedback changes appear on digital, online, and text receipts. 

 

  1. Log in to Toast Web and navigate to Guests > Settings > Guest feedback settings.
  2. Here you can:
    • Enable or disable guest feedback surveys.
    • Enable or disable feedback on text and email receipts. 
  3. Save and publish your changes. 

Additional Information