Enable or Disable Guest Feedback on Digital Receipts

Last updated: Jun 23, 2026, 2:11 PM

Question

How do I turn guest feedback on digital receipts on or off?

Answer

To enable or disable guest feedback surveys on digital receipts, follow the steps below.

 

  1. Log in to Toast Web and navigate to Guests > Guest feedback > Guest feedback settings.
  2. Here you can:
    • Enable or disable guest feedback surveys.
    • Enable or disable feedback on text and email receipts. 
  3. Save and publish your changes. 

Additional Information