Get Help With Online Ordering Page Error: Failed to Fetch

• How do I fix a "failed to fetch" error on my Online Ordering page?
• I'm seeing "unable to add items to cart" and/or "unable to complete transaction" error messages on my online ordering page, what should I do to fix it?

Sometimes you may run into an error on your Online Ordering page stating it has “failed to fetch”, "unable to add items to the cart", and/or "unable to complete a transaction".

To resolve this, follow these troubleshooting steps:

1. Clear your browser history, including cookies and cache.
   1. For the best experience with Toast, we highly recommend using Google Chrome, Mozilla Firefox, or Microsoft Edge. You can find external links to clear your cache and cookies for each browser below:
      • Google Chrome: Clear cache and cookies
      • Firefox: Clear cache and clear cookies
      • Microsoft Edge: Clear cache and cookies
2. Refresh your browser tab after clearing your browser data.
3. Finally, see if the issue happens on multiple devices. This will help us figure out if the problem is with a specific device.

If you need further assistance, please contact Customer Support.