Find Credit Card Processing Fees and Statements

Last updated: Jun 11, 2026, 11:06 AM

Learn how to find credit card processing fees and statements. 

In this Article:

 

Toast Web reports display your credit card processing fees and provide you with your monthly processing statement. Use this article to find the right report for your question — daily fee totals, the monthly processing statement, per-day or per-location breakdowns, or to reconcile fees against your bank deposit.

 

Where do I find my credit card processing fees in Toast Web?

You can find your credit card processing fees on several reports in Toast Web. Log in to Toast Web and navigate to Reports > Payments, then choose the report that matches the level of detail you need:

  • Deposit Totals Overview — Payments, refunds, fees, and net deposits across a selected date range, broken out by card brand (Visa, Mastercard, Discover, American Express). Best when you want a high-level summary of fees over a period.
  • Settled Deposits Daily Breakdown — An itemized list of card batches settled within the date range, including the settled date, sales date, total payments, total refunds, fees, other withholdings (if any exist) and net deposits. Selecting a specific date opens Batches Settling and Customer Payments Settling detail for that date. Best for day-by-day fee tracking.
  • Processing statements — A month-by-month statement showing fees, fee adjustments, and the net amount for each monthly billing cycle. You can download or export each statement.

For the full catalog of reports under Reports > Payments and when to use each one, see Payments Reports Overview.

 

Also asked as:

    • Where do I see what I'm charged for in processing fees?
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    • Where do I find what the Toast fees are for processing?
    • How do I see my processing fees?
    • What report shows my fee breakdown?

 

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Where do I find my monthly processing statement?

You can find your monthly processing statement (sometimes called your merchant statement, credit card statement, or CC statement) in Toast Web. Log in to Toast Web and navigate to Reports > Payments > Processing statements. Each statement covers one monthly billing cycle and shows processing fees, fee adjustments and other debits and credits incurred during that cycle. Statements can be downloaded or exported for your records.

Your first processing statement arrives during the first week of the month after your first credit card payment. For example, if your first card payment is processed in March, your first statement is available in early April.

For a line-by-line definition of every column on the Processing Statements report — including Payments, Refunds, Fees, Fee Adjustments, Net, Previous Credit Card Balance, and Monthly Adjustments — see Understand the Processing Statements Report.

 

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    • Where can I find my past monthly CC processing statements?
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    • How do I get my credit card processing statement?
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    • Can I download my monthly statement?

 

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What does "Other" or "Other Withholdings" mean on my deposit?

"Other Withholdings" in the "Other" column on the Settled Deposits Daily Breakdown report contain items that are not standard processing fees or refunds. These items can include:

  • Marketplace Facilitator Tax (sales tax remitted on your behalf)
  • Toast Delivery Services charges
  • Toast Capital loan repayments
  • Instant Deposit fees
  • Easy Pay equipment lease payments
  • Chargebacks and debit adjustments (on the deposit report)

On the Settled Deposits Daily Breakdown, select the magnifying glass icon next to a deposit row to see the transaction-level breakdown of every check included in the batch. If you see 'other withholdings', navigate to the Payout Overview Report (Reports > Payments > Payout Overview) for the same time period to view a detailed breakdown of the other withholdings.

For the full definition of every Processing Statements line item, see Understand the Processing Statements Report.

 

Also asked as:

    • What is the "Other" amount on my statement?
    • Why is there an Other Withholdings amount this month?
    • What's included in the Other column?
    • Why don't I recognize this withholding?

 

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Can I see processing fees by day, location, or shift?

Yes — different reports break processing fees down at different levels of granularity. Choose the one that matches what you need:

  • By day: Use Settled Deposits Daily Breakdown (Reports > Payments > Settled deposits daily breakdown). Each row shows fees for a single batch settlement date.
  • By location or date range: Use Deposit Totals Overview (Reports > Payments > Deposit totals overview). Filter by date range to see total fees across selected locations.
  • By check, employee, order source, or dining area: Use the Payments report (Reports > Payments > Payments). The Payments report shows check-level details and supports show/hide columns for payment type and the last four digits of cards.
  • By interchange rate and card brand (Interchange Plus customers only): Use the Cost Breakdown report (Reports > Payments > Cost breakdown). This report is available only to Interchange Plus customers. You can also reach it by selecting the blue interchange rate on the Deposit Totals Overview report.

Note: Processing fees per check or per shift are not reported as a stand-alone column. To estimate per-check or per-shift fees, use the Payments report check totals together with your fee rate from your processing statement.

For the complete catalog of payments reports, see Payments Reports Overview.

 

Also asked as:

    • Where can I see processing fees for one day?
    • Can I see fees by location?
    • Can I see fees per employee?
    • Is there a per-check fee breakdown?

 

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My bank deposit doesn't match my sales — is that because of fees?

If your bank deposit is smaller than your credit card sales for the same day, processing fees are usually part of the explanation — but timing, refunds, taxes, batching, and other withholdings can all change the deposit amount. The first step is to compare Net Deposits on the Settled Deposits Daily Breakdown report to the deposit on your bank statement.

For a step-by-step walkthrough covering every common cause — fees, timing (batches captured after 9:30 p.m. ET deposit one to two business days later), Marketplace Facilitator Tax, refunds, withholdings, multi-day batching, and small rounding adjustments — see Bank Statements and Sales Summary Report Do Not Match.

 

Also asked as:

    • Why is my deposit less than my sales?
    • My deposit and my reports don't match.
    • Where did the missing money go?
    • Why does my bank show a different amount than Toast?

 

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Why are my credit card fees missing from my Reporting Integration?

Your credit card fees may not appear in your Reporting Integration immediately because the fee for each card payment is estimated at the time of capture and is not finalized until the settlement is received from the credit card processor. This usually happens one to two days after the transaction, depending on when your cards batch for the day or night, and whether the payment was processed on a weekday or weekend.

This delay means the credit card fees will not show on Reporting Integrations until the finalized fee is determined and updated on the check.

Note: For a deeper breakdown of fee adjustments at month-end (the difference between the daily estimate and the final monthly true-up), see Understand the Processing Statements Report.

 

Also asked as:

    • Why are fees showing as estimated in my integration?
    • Why are my fees delayed in my reporting export?
    • When do final fees show up in my integration?

 

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Am I charged a processing fee for both debit and credit transactions?

Yes — Toast charges a processing fee on both debit and credit card transactions, but the rate depends on how the card was processed (PIN debit, signature debit, or credit) and your processing rate type.

For the full answer including how PIN debit, signature debit, and credit routing affect the fee, see Am I charged a processing fee for both debit and credit?.

 

Also asked as:

    • Are debit card fees different than credit card fees?
    • What's the fee if a debit card is run as credit?
    • Do PIN debit transactions have a different fee?

 

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Can I change my credit card processing fee cadence?

You can request a change to your credit card processing fee cadence (for example, from daily deductions to monthly deductions, or from monthly back to daily) if your account meets the eligibility criteria — including a minimum tenure on Toast, a normalized monthly credit card volume threshold, and good transactional standing (low chargebacks, no bounced ACH payments, no outstanding balance).

For the full eligibility criteria and how to request the change through Customer Care, see Can I change my credit card processing fee cadence?.

Note: Once a cadence change is requested and approved, the change typically takes effect in the next billing period.

 

Also asked as:

    • Can I move from daily fees to monthly fees?
    • Can I switch back to daily fee deductions?
    • How do I change how often Toast charges processing fees?

 

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Before You Contact Customer Care

If you have used the reports above and still cannot identify a specific fee, statement amount, or withholding, gather the following before reaching out so we can resolve your question faster:

  • The report name and date range you reviewed (for example, Settled Deposits Daily Breakdown, May 1 to May 31)
  • The specific amount in question (for example, "$35.09 difference between sales and deposit on 5/23")
  • A screenshot of the report row or statement line
  • The location(s) you selected
  • Your bank statement deposit date and amount if the question is about a deposit
  • Any reports you have already compared (for example, Sales Summary vs. Settled Deposits Daily Breakdown)
  • Your browser name and version

 

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