Manage Your Invoices With Billing & Invoicing

Billing & Invoicing in Toast Web centralizes invoice access and key billing information so you can quickly understand what you were charged, why, and what to do next. Your monthly invoices provide a detailed breakdown of costs associated with Toast software and hardware, including any debits or credits to your account. You can also ask Toast IQ! For more information about Toast IQ, see Toast IQ AI Assistant Overview.

 

Toast bills you on an ongoing basis for all software and module subscriptions. These subscriptions will show up on your invoices as individual line items for each subscription. You may be billed monthly or annually for your software and subscriptions, so please refer back to your contract to view the terms. These invoices can be viewed in emails sent to your business’s financial contact from Toast, or in the billing section of your Toast account dashboard. To ensure timely receipt of invoices, verify that the intended financial contact is listed in the communication settings for each location, and update preferences to receive billing-related emails. 

If you’ve removed a subscription, you’ll notice a line item with a negative quantity to offset the existing charge on that invoice. At times, subscriptions may show up on separate invoices and not all be grouped together in one invoice for a single period. For example, if you’ve added additional hardware or modules after your initial purchase, these might be included on a separate invoice. If this is the case, you can add the total due of all invoices from a single month to see what your total monthly fees are. 

 

To find Billing & Invoicing in Toast Web, navigate to Toast Web > Toast Account > Billing > Billing & Invoicing. 

In Billing & Invoicing, you will see a summary of the current month's invoices at the top, followed by a list of invoices from the past six months. To view older invoices, select Show more at the bottom of the page.

Invoices can be filtered as follows:

Note: If you use Toast Advertising, advertising invoices will also appear on this page. To learn more about Toast Advertising, see Get Started With Toast Advertising. 

 

You can select Update billing account in the summary at the top of the page to update your bank account as needed. 

 

Select Manage Subscriptions in the top-right corner of Billing & Invoicing to Review and Manage Your Toast Subscriptions. 

 

To open an individual invoice, select the invoice you would like to view. The invoice PDF will load directly in Toast Web and display all invoice details. To download this invoice, select the blue Download invoice button in the top-right corner. You can also download some, or all of your invoices should you so choose.