Get Help: IBase Media Player Has No Power

Last updated: May 5, 2026, 3:21 PM

Question

  • Why does my IBase media player have no power?
  • Why isn't my IBase media player turning on?
  • How do I fix an IBase media player that appears to have no power?
  • What should I do if my IBase media player won't power up?

Answer

If your IBase digital media player is not turning on, follow these steps to check the power supply and connections.

 

  1. Look for the Indicator Light
    1. Locate the power button on the unit.
    2. Look for a red light nearby. If this light is off, the unit is not receiving power.
  2. Secure the Power Cables
    • On the Player: Check the power cord on the back of the IBase player to ensure it is fully seated.
    • At the Outlet: Make sure the power cord is plugged securely into the wall or power strip.
  3. Test the Wall Outlet
    1. To confirm the outlet is working, try plugging in a different device (like a phone charger or a lamp).
    2. If using a power strip, ensure the switch is in the ON position.

 

If the indicator light remains off after checking these connections, please reach out to Delphi Technical Support for further assistance.