Get Help with Card Reader Error: Multiple Cards Detected

Last updated: May 12, 2026, 2:36 PM

Question

  • What does Multiple Cards Detected mean?
  • I got the error message Multiple Cards Detected. How do I fix it?
  • How do I troubleshoot a Multiple Cards Detected error?

Answer

The Multiple Cards Detected error typically occurs when your card reader is having trouble sensing the credit card during a contactless payment.

To troubleshoot the Multiple Cards Detected error:

  1. Verify your card is positioned over the tap reader correctly.
  2. Move your card closer to the reader. Contactless payment readers typically only work within a few centimeters of distance. 
  3. Retry payment. 


For further card reader troubleshooting steps, see Get Help With Your Card Reader.