Get Help with Gift Card Error: This Is A Live Card

Last updated: Apr 8, 2026, 10:18 AM

Question

What does This Is A Live Card. Only Cards Created in Test Mode Can Be Used in Test Mode mean for gift cards?
I got the gift card error message This Is A Live Card. Only Cards Created in Test Mode Can Be Used in Test Mode. How do I fix it?
How do I troubleshoot the This Is A Live Card. Only Cards Created in Test Mode Can Be Used in Test Mode error?

Answer

The This Is A Live Card. Only Cards Created in Test Mode Can Be Used in Test Mode error means that you are attempting to use a gift card with value in a restaurant still in test mode. To use this gift card, you will need to exit test mode. To learn more about how to disable test mode, see Test Mode Overview.