Get Started With the Otter Integration

Last updated: Dec 17, 2025, 5:14 PM

Question

  • How do I integrate my Otter account with Toast?
  • How do I increase the prep time for large orders through Otter?

Answer

To set up an integration with Otter, you'll have to add the integration tile in Toast Partner Integrations by following the steps in this article: Add or Remove an Integration With Toast Partner Integration.

There are no settings in Toast to manage the preparation duration for integration orders through Toast. Any change in this setting must be directly communicated through the integration.

For more information on setup and configuration for your Otter integration, see this Otter + Toast Integration Guide (external link).