Get Started With the Pickpad Integration

Last updated: Oct 1, 2026, 4:27 PM

Learn how to set up the Pickpad integration with Toast.

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

 

In this Article:

 

Pickpad Integration Features

Order pickup should be fast, effortless, and error-free—both for your staff and your shoppers. Pickpad transforms standard pickup areas into intelligent, high-efficiency stations, combining smart sensors and machine learning to maximize fulfillment speed while delivering a seamless, personalized experience.

 

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Enable Pickpad Integration With Toast

To enable the Pickpad integration with Toast, follow these steps:

 

  1. To enable Pickpad with Toast, log in to Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.
  2. Enter Pickpad in the search field and select Add Now.
    1. If you have multiple locations, please select the restaurants you would like to connect to Pickpad. Finally, select Apply.
    2. Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.
  3. Review the data scope visibility terms and conditions, and select Confirm to accept. See the Data Scope Visibility article for more information.
  4. Once you select Add Now on the Pickpad tile in Toast Web, you will select which restaurant(s) you would like to connect to your Pickpad account, and select Apply
  5. After you select Apply, you will be forwarded to a confirmation screen.
  6. After adding the integration in Toast Web, the Pickpad team will reach out to you directly to start your account setup and onboarding if you have yet to create your Pickpad account.

 

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Pickpad Integration: Troubleshooting and Support

For any questions or support issues relating to the Pickpad integration, you can contact Pickpad at:

 

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