Get Started With the Toast Now App

In this Article:

• Toast Now App Overview
• Access the Toast Now App
  • Toast Now for Multi-Location Restaurants
  • Account Settings on the Toast Now App
• Toast Now Chat Support
• Toast Now App Data and Reports
  • Date Selection and Data Comparison Options
  • Homepage Overview
  • Voids Report
  • Refunds Report
• Manager Log
• Online Ordering and Third-Party Delivery Controls
• Required User Permissions

Toast Now App Overview

The Toast Now app allows you to manage your restaurant on the go with real-time reporting and insights - all in a convenient mobile app that brings the back office directly to you.

• Real-time reporting and insights: View sales and labor reporting with quick time period comparisons.
• Keep a pulse on your restaurant: View and edit employee shifts and stay to up speed with the manager log.
• Manage your restaurant on the go: Throttle online ordering and quickly mark items in and out of stock from your phone.
• Discover new products and explore our current offerings: Shop for new Toast products and solutions available for your restaurant.
• Adjust your restaurant's third-party online ordering availability: Now you can easily choose to turn on, turn off, or snooze your restaurant's online ordering availability.

Read on to learn how to navigate and use the Toast Now app, or check out the overview video below.

Access the Toast Now App

To access the Toast Now app, download the Toast Now app on iOS or Android by selecting a link below. 

See for more information.

When you open the app, select Log in at the bottom of the screen and sign in using the email address and password that you use to sign in to Toast Web. As you sign in, your phone will give you the option to save your password or set up Face ID on your device to make it easier to return to the app.
 

You can also grant your staff unique accounts to use Toast Now themselves by having them use their Toast Web accounts as described above. Check out if you need to create new accounts for them.
 

Note: A user’s permissions for Toast Now will mirror their access permissions in Toast Web. Check out the  section of this article for a breakdown of the specific permissions required for different parts of the Toast Now experience.

Toast Now App for Multi-Location Restaurants

Want to see data for your other restaurant locations in the Toast Now app? If you have access to multiple restaurant locations on Toast Web, you’ll be able to access all of them on the Toast Now app. The first time you log into the app, you’ll see the multi-location view that shows you high-level data for every location you have access to. Select a specific location to open up the homepage overview. 

The next time you log in to the app, you’ll see the homepage overview of the last restaurant you looked at.

You can return to the multi-location view to access a different location (that you have the for) by selecting the restaurant name at the top of the screen.

Account Settings on Toast Now App

You can access your account page on the Toast Now app by selecting Account on the bottom right corner of your screen. On this page, you can:

• Send us feedback to improve the app experience
• Invite your team to download the app
• Review legal and privacy agreements
• Share your screen with support agents
• Log out of the app.

Push notifications are not yet available, but will be coming soon for voids, comped items, manager logs, third-party ordering! Select Notifications on the account page to enable push notifications when they become available. 

Toast Now App Data and Reports

Date Selection and Data Comparison Options for Toast Now Reporting

The date selection bar is located at the top of the page.
 

All data displayed throughout the app will reflect the date that is shown on this bar. By default, the bar will be set to Today. There are a few ways you can adjust the date for the data shown on the app:

• Using the left and right arrows on the date selection bar will allow you to quickly toggle back and forth between days. 
• Selecting the down arrow on the left side of the date selection bar will open up a calendar view that allows you to select a specific date you wish to view. This is especially helpful if you want to adjust the date selected by more than one day at a time.
• Select the calendar icon on the right side of the date selection bar to quickly return to today’s date.

Data is shown to the nearest whole hour in the restaurant location’s time zone.
 

Note: You can only select one date for data on the Toast Now app. You can’t select other time ranges like current week, last week, last month, etc. 
 

Underneath the calendar, you’ll see the Comparison toggle, which will be On by default. Here you can select which date your data will be compared to:

• The same day last week
• The same day last year
• The same day 2 years ago
   

If the comparison feature is toggled off, the data displayed in the app won’t be compared to any prior dates, and will only reflect the data for the selected date.

Toast Now App: Homepage Overview

The homepage overview is the main page of the Toast Now app. At the top, you’ll see two bar graphs that show sales and labor data. 

Note: Just like in Toast Web, you’ll need the 4.1 Sales Report permission to view any sales data, and the 4.3 Labor Report permission to view any labor data.

If the comparison is toggled on, data from the previous time period will be displayed with gray bars, and you won't be able to view data from the current day. You’ll also see a green or red arrow showing the percentage of increase or decrease between the selected date and the comparison time period. To update the data on the homepage overview (or any view in the app), simply pull down the screen to refresh.

Selecting the Net sales card will open a detailed view of your net sales data.

There are several filters at the top, which can be used to break your sales data down in different ways:

• Hourly
• Weekly
• Dayparts (aka service periods)
• Employees
• Revenue centers
• Sales categories
• Dining options

Selecting the Employees filter on the net sales report on the Toast Now app will list net sales by employee in descending order, including any employee who has made net sales during the selected time period. You can select an individual employee to see their net sales by hour.
 

Selecting the Labor cost card from the Toast Now homepage will show you your labor cost per hour for the selected date. On this page, you’ll see a Net sales toggle which will allow you to compare hour-by-hour labor and sales on both the chart and the table view.