Publish Changes in Toast Web

In this Article

• Global Publishing Overview
• Publishing Center - History
• Publishing for Multi-Location Management
  • Scheduled Publishing

Toast Web Global Publishing Overview

The cloud icon in the header of Toast Web will help you manage publishing status and give you access to more information regarding changes you make to your restaurant.  

Unpublished changes refer to modifications that were made and saved within Toast Web, but have not yet been finalized. These can include edits to devices, printers, menus, or other system configurations performed by multiple team members that remain pending. For example, if you saved changes to your menu prices but didn't publish the changes, they wouldn't go into effect on your terminal.

The icon will change depending on your restaurant's state:
 

State	Icon
	All changes have been published
	There are changes waiting to be published
	Publishing in progress
	Publishing error, publishing incomplete
	Unknown/Loading

Selecting the cloud icon will take you to the  page in Toast Web where you can see all unpublished changes and who made them. Publish these changes when you're ready. You can also access the publish config page by navigating to Toast account > Publishing > Publish config.

For smooth publishing, follow these recommendations:

• Be sure to regularly check your unpublished changes on the Publish Config page and publish them to push your changes to your POS. This includes quick edits.
• Coordinate with team members for seamless edits without overlaps. 
• If your changes still aren't reflected on your POS, you can attempt to manually resync all data ().
  

Note: If a change is made but not published until a much later date, it will show up in the Publish Config page on the day it was published, not the day it was saved. 

Publishing Center - History

The Publishing Center - History page allows you to view past published data for your restaurant. This tool will help you answer the question “Who made a change to my menu?”, or review recently published changes that might have caused a problem or unintended behavior at your restaurant. 

To review publish history for your restaurant, follow these steps:

1. In , navigate to Toast account > Publishing > Publishing Center - History.

Note: At this time, there is no location drop-down feature for restaurants using Toast Multilocation Management (MLM). In order to view a location’s publishing center history, you must be logged in to that specific location. You must have the 6.4 Publishing permission to view this page. 

2. Adjust the date and entity type drop-downs to filter your results if desired. The entity type filter can help you narrow down publish history to publishes that include specific actions or settings. 
3. Each line on the table represents a Full publish, Quick edit, or Scheduled publish. 
   • The Time column shows the time of publish based on the timezone that the viewer is in. If a restaurant is located in California but a user is looking at it in Massachusetts, the time will reflect the Eastern timezone.
   • The Publisher column indicates the user who published the change, which is not necessarily the user who created or edited the change. You’ll be able to select an event to see details about which user made edits. 
   • The Changes column indicates the total number of changes included in each event. When you select the event, you’ll see details about each change that was included.
4. Select an event to open the action details, and select an individual action to see what specific changes were made and the name of the user who made the last edit.

A few things to note:

• The Publishing Center - History page has infinite scroll, so if you keep scrolling down you’ll continue to see previous publishing events for that location.
• If a Toast employee made a change to a location, their name will be listed in the Publisher column with a Toast logo next to it.
• "Toast Automation" may be shown as the publisher if Toast is making programmatic changes, such as changes around compliance or adjusting online ordering snooze settings.
• If you see “No details are available for this change” when you’re looking at a specific action, it could mean a few different things:
  • In large publishes with a lot of changes, it might mean that one setting “touches” many other settings. In this case, in our system it looks like a change was made even though nothing is different. For example, some online ordering settings will impact UI options settings. 
  • For restaurants using MLM: It could mean that the target of a setting was changed. Details of target changes are not shown currently in Publishing Center - History but would still have a record of publishing.
• If you have published changes by mistake and you wish to roll them back to its original setting, you can revert the changes by updating the settings manually and republishing them.
• Certain historical changes cannot be viewed, such as the user who changed an employee's profile.

Publishing for Multi-Location Management

Multi-location management (MLM) customers can publish changes for multiple locations on the Publish Config page (Toast account > Publishing > Publish Config).

The Previous Config Changes table provides a historical log of all prior configuration changes published, and which user (Publisher) made the change. You cannot see what change was made, however.

As a best practice, coordinate with team members to ensure all necessary changes are aligned and avoid overlapping edits during publishing. Use the Publishing Center to regularly check for pending changes across locations to ensure smooth operations and prevent disruptions.

If menu or configuration changes aren't being seen at certain locations in an MLM group, navigate to the Publish Config page and ensure that there are no unpublished changes and resync data to your terminals if needed.

Scheduled Publishing

Scheduled publishing is a Menu manager feature available for restaurants with the Restaurant Management Essentials suite. This allows you to create a set of changes that are scheduled to publish at a future date. Check out these Toast Central articles to learn more: