Update Catering Lead Notifications

Last updated: Mar 25, 2026, 1:50 PM

Question

How do I switch the employee email that catering leads are sent to?

Answer

Based on the order type, employees can be notified when a new lead comes in. This configuration is set when you create the order type.

 
  1. In Toast Web, navigate to Catering & events Settings.
  2. Select the pencil icon next to your desired Order type.
  3. Scroll down to the Notifications section.
  4. You'll see When a new lead comes in, send an email to... Select the X next to an existing name to remove them from the email list, or select + Add to add a new employee or non-employee email to the lead notification list.
  5. Save your changes.


To learn how to create a new order type follow the directions in this Support Center article, Get Started With Toast Catering & Events.